Data deletion
MesaDash Inc. handles deletion requests for account users, and assists businesses with their own customers' requests where we act as a processor.
Last updated 23 July 2026
Account user deletion
If you can log in, submit a deletion request from the privacy controls in your dashboard. The request is recorded at /api/platform/privacy/delete-request, and our team verifies ownership before deleting or anonymising the data.
Manual request
If you cannot log in, email hello@mesadash.app with the subject Data Deletion Request. Include the MesaDash Inc. account email and any business workspace name. We may ask for verification before processing.
Business customer data
If you messaged a business through one of its channels and want your data deleted, contact that business first, because they control the customer relationship. MesaDash Inc. assists the business with deletion, export or restriction requests when required.
Retention exceptions
Some records are kept where required for accounting, tax, legal obligations, security, fraud prevention, dispute resolution, backups, or enforcing platform terms. Anything retained is limited to the purpose that requires it.